Ballina is a town in the Northern Rivers region of New South Wales, Australia. The town lies on the Richmond River and is home to the world's largest prawn model!

The Key to Sustainable Growth in NSW: Strong REF Assessments 

October 3, 2025

By: Cindy Williams

New South Wales is experiencing rapid growth, with the population expected to increase by two million people over the next two decades, driven largely by migration. This surge is placing pressure on public authorities to deliver infrastructure, housing, and services at a pace that keeps up with demand. Delivering projects efficiently while ensuring robust environmental assessments will help maintain community trust and ecological integrity. The Review of Environmental Factors (REF) process plays an important role in meeting this challenge by providing a streamlined pathway for development “without consent” under Part 5 of the Environmental Planning and Assessment Act 1979. 

While faster than the traditional Development Application (DA) process, an REF requires a rigorous, context-specific environmental assessment to ensure that projects not only proceed efficiently but also protect the environmental and community values. 

The Importance of Tailored Assessments 

A common misstep in the REF process is the temptation to recycle content from previous projects. While reusing content may seem efficient, it can lead to oversights that threaten compliance and stakeholder trust. Each project is unique, reflecting different environmental contexts, community concerns, and legislative requirements.  

A thorough and context-sensitive environmental assessment is essential, not only to meet regulatory requirements, but to safeguard community values that make NSW livable. By prioritizing detailed assessments, authorities can establish credibility with stakeholders and pre-emptively mitigate potential legal or reputational risks. 

Overcoming Common Challenges in the REF Process 

Tools to Fill Data Gaps 

One significant hurdle in the REF process is the prevalence of data gaps, particularly in regional locations. In areas where historical records are sparse or improperly managed, essential information about flora and fauna, hydrology, heritage, or contamination may be lacking, resulting in delays and credibility concerns. Engaging qualified specialists early on to conduct baseline studies can help address these gaps. Using tools like the SEED environmental mapping portal and consulting relevant databases to supplement findings can enhance the available data and make the assessment process more robust. 

Building Bridges with Community Stakeholders 

Effective stakeholder engagement is essential for a successful REF process. Resistance often stems from perceived risks to the environment and a lack of transparency in the planning process. Poor engagement can lead to project delays or cancellations, underscoring the importance of understanding stakeholder perspectives and facilitating open dialogues. Tailoring engagement strategies to meet the needs of diverse groups – ranging from local residents to Traditional Owners and environmental organizations – can foster trust and decrease opposition. Documenting stakeholder concerns and demonstrating how they are addressed in the assessment process is vital for building confidence and community backing. 

Conducting Cumulative Impact Assessments 

Assessing cumulative impacts of multiple projects can be one of the more complex challenges within the REF framework. These interactions can produce compounded environmental effects, which need a strategic approach early in the planning phase. Clear definitions of spatial and temporal scopes, coupled with scenario-based modelling, can assist in identifying potential issues before they evolve into major roadblocks. The NSW Department of Planning’s Cumulative Impact Assessment Guidelines offer a useful framework for this process. As the state shifts more toward renewable energy initiatives, understanding these cumulative impacts becomes increasingly important, especially in regional areas. 

The challenge? Permitting, design, and environmental review processes have to align with compressed project development timelines, which leaves little room for mistakes, rework, or regulatory surprises. 

Why Thorough Assessment Matters 

Ultimately, a well-structured REF is essential for responsible development in New South Wales. It not only ensures compliance with key legislation, such as the Biodiversity Conservation Act 2016, the Protection of the Environment Operations Act 1997, but it also supports sustainability by identifying risks early in the process and embedding mitigation measures into project design. When communities observe genuine consideration of environmental factors in development proposals, their support is more readily assured, particularly for projects affecting local amenities and ecological values. 

Public authorities in New South Wales have a powerful tool in the REF process to facilitate development while protecting the environment. By avoiding shortcuts, rigorously assessing data needs, proactively engaging stakeholders, and thoroughly evaluating cumulative impacts, authorities can ensure that projects not only meet current demands but also foster a livable and sustainable future for generations to come. 

Partner with Montrose to Meet Infrastructure Demands 

Montrose brings deep expertise in guiding projects through every stage of the REF process, from feasibility studies and stakeholder engagement to compliance and implementation. With a multidisciplinary team, Epic helps authorities secure timely, legally robust approvals that balance environmental protection with efficient project delivery. We ensure growth across NSW is managed sustainably while meeting community and regulatory expectations. 

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Cindy Williams
Principal Environment & Urban Planning
Cindy is a project director/manager and qualified urban planner with over 20 years of experience. She has held numerous roles in project management, land use, environmental planning, and infrastructure advisory and policy across the private sector and various local, state, and federal government agencies. She excels in managing multidisciplinary projects, business case development, and navigating planning, environmental, and land use requirements for projects of varying size and complexity. Cindy has held key advisory roles across all levels of government and the private sector. She specializes in planning and environmental approvals, project advisory, property due diligence, and corridor preservation. Her extensive expertise supports complex development initiatives across Australia. Cindy’s strategic approach ensures seamless project delivery while balancing regulatory requirements and sustainable outcomes.